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JENN-AIR®

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.  When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will help us to better respond to your request.

If the problem is not due to one of the items listed in the Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call Maytag Services, LLC, Jenn-Air Customer Assistance at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.  If the dealer or service company cannot resolve your problem, write to:

Maytag Services, LLC
Attn.: CAIR® Center
P.O. Box 2370
Cleveland, TN 37320-2370
Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247).
   
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. - 8:00 p.m. Eastern Time).

NOTE: When writing or calling about a service problem, pleaseinclude the following information:

• Your name, address and daytime telephone number.
• Appliance model number and serial number.
• Name and address of your dealer or servicer.
• A clear description of the problem you are having.
• Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Maytag Services, LLC, Customer Assistance.

ONE YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Maytag Corporation or Maytag Limited (hereafter “Jenn-Air”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated service company. This limited warranty applies only when the major appliance is used in the country in which it is purchased.

On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for replacement parts to correct defects in materials and workmanship.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY

ITEMS JENN-AIR WILL NOT PAY FOR

• Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair house fuses or to correct house wiring or plumbing.
• Service calls to repair or replace appliance light bulbs, air filters or water filters.  Those consumable parts are excluded from warranty coverage.
• Repairs when your major appliance is used for other than normal, single-family household use.
• Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Jenn-Air.
• Any food loss due to refrigerator or freezer product failures.
• Replacement parts or repair labor costs for units operated outside the United States or Canada. Pickup and delivery. This major appliance is designed to be repaired in the home.
• Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
• Expenses for travel and transportation for product service in remote locations.
• The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
• Replacement parts or repair labor costs when the major appliance is use in a country other than the country in which it was purchased.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES,INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Jenn-Air dealer to determine if another
warranty applies.

If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call
1-800-JENNAIR (1-800-536-6247).

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