In the paragraphs below you will read about us, our secure transaction processing, customer service goals, credit card processing policy and our return policy.

Contact us at:

WineCooler4U.com
Customer Service Phone: (866)478-5053
Customer Service Fax: (866)479-5192
E-mail: customerservice@winecooler4u.com

Owned by: GGWAMW Enterprises, Inc.
Jerry Walker - CEO
jerry@winecooler4u.com

About Us

WineCooler4U.com offers a wide selection of wine coolers, wine refrigerators and wine cellars.  Our efforts every day are devoted to making the experiences of our visitors pleasant and informative. We will help our visitors find a wine cooler that fits their exact needs.

WineCooler4U.com is an extension of our long-time love of wines - the tasting, collecting and, of course, drinking of thousands of wines over more than 20 years.  While living in Southern CA we visited all of the wine regions and attended over 1,000 wine events, ranging from simple tastings of a few people sharing our love of wine to very large wine and food events, where we could select from hundreds of wines to taste. 

Over these years we have wanted to confidently keep a wide variety of wines on hand.  "Confidently" being the key word.  We knew to keep our wines in a cool place away from direct sun.  We first obtained a sixteen-bottle wine cooler to store our wines.  Though it was useful, and always full, it gradually became clear that this was not doing the job.  So, we replaced it with a 75 bottle Danby Silhouette wine cooler.  We loaded up our wine, and it was only half full, but this was the beginning of another phase. We quickly filled it to capacity, and it remains mostly full today.  Every day we can choose the wine complimenting our mood or food pairing desire, sometimes both on the same day.  We take advantage of sales.  We grab something unusual when the opportunity presents itself.  And, we began telling our wine loving friends and acquaintances about the joy of a wine cooler.

We strive to offer all our products at the lowest prices available on the internet and to deliver excellent customer service.  Visitors can contact us via phone, by e-mail or by using our Online Chat feature.

Secure Processing

You can shop at WineCooler4U.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

WineCooler4U.com is registered with the Authorize.Net Verified Merchant Seal program.

Customer Support

We know that you have many choices available to you for buying a wine cooler on the internet.  Your time is valuable.  Our Customer Service is dedicated to answering your questions about wine coolers and helping you make a selection that meets your needs and desires quickly.  We strive to respond to your e-mail promptly.  We monitor our online chat constantly.  We realize that, at the end of the day, our service quality is key to your satisfaction.

We have invested great effort in making our website easy to navigate and are always looking for ways to make it more user-friendly.  We update our FAQ Section (Frequently Asked questions) as new questions are asked of us.  Our goal is to answer every question you have about wine coolers before you ask them.  We work closely with our suppliers so as to offer the best possible support to you.

Our Credit Card Processing Policy

YOUR CREDIT CARD IS NOT CHARGED UNTIL YOUR ORDER IS SHIPPED.  When your order is shipped you will be notified and the credit card transaction will be processed.  If, for any reason, we cannot confirm shipping (eg. item out of stock), we will notify you immediately.  You will be given the opportunity to cancel the transaction.

Shipping (Standard)

Most items experience standard shipping, means that the delivery will be to a dry area inside the building.

Orders received by noon (US Pacific Time) are usually shipped within 3 days.   Units with wooden components will usually take longer and, in some cases, much longer as some units are built to order. The shipping method varies by the size of the unit and the destination.  Most items are shipped by ground freight.  Some are shipped UPS.  Most of our items include free shipping.  The UPS items will have their cost entered during the Check-Out process. 

Shipping (In-Home)

Vinotemp Portofino Series (wood cabinets) are delivered in-home, meaning:

• Scheduled Delivery -- The shipper will call and arrange delivery whenever it's most convenient for you.
• Unpacking/Assembly -- The shipper will take your new wine cooler out of the box.
• Damage Inspection -- The shipper will make sure it's not broken when they deliver it, and if it is broken, they'll work with you to get another one.
• Debris Removal -- The shipper will take the packing material with them when they leave, so you don't have to worry about it.

Transit Time

Transit time is 7 - 14 days depending upon the distance from our warehouses and the transportation used - truck or UPS.  Destinations relatively close to our warehouses, Rancho Dominguez, CA (Los Angeles metro) and Richfield, OH (between Akron and Cleveland) regularly experience shorter transit times.

Product Terms, Conditions, Warranties and Return Policy

The terms & conditions, return policies and warranties vary by manufacturer. WineCooler4U has adopted the manufacturer and distributor terms, conditions, warranties and return policies.  WineCooler4U is committed to working with its customers to assure good relations and resolve any problems that arise.

The following links can be used to read the details: Vinotemp Avanti, Danby

Purchaser Stops Payment

If Purchaser stops payment on a credit card for any reason, Purchaser agrees to pay for all costs associated with the Seller's connection or litigation of such a claim, including without limitation extra damages, court costs and attorneys' fees. Finance charges begin the date of invoice. Collection fees plus NSF fee of $50 will be added to your invoice, which you agree to promptly pay. Title to the goods does not pass until payment is received in full by Seller and Seller retains a security interest in the goods until they are paid for in full.

Return Policy

Each of our manufacturers have different return policies. You can review these policies using the links above.

If you have a problem with any wine cooler that you have purchased from us, we will work with you and our manufacturers to achieve an equitable conclusion.

Our Privacy Policy

We collect your e-mail address during the order process and when you communicate with us via e-mail.  Our site does not automatically recognize any information regarding where you are on the internet, aggregate information on what pages visitors access, and user specific information on what pages consumers access or visit.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumers and used by us to contact consumers.

If you ever receive an e-mail from us and do not want to do so in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

And, lastly, the hard part for us.

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.